Refugee Stories
About Us / Jacquelin Higgins
About Me
I am a User Experience (UX) Design student at Lambda School in the Seattle area. Before studying UX, I have been a stay-at-home-mom to two kids for 8 years and prior to that I was a mental health counselor for 4 years. My strong psychology background has shown me the importance of empathy, understanding others, problem solving, and learning from our failures in UX. I believe failing is an integral part to developing a design that is usable and desirable, as long as we learn from our mistakes, ask users the right questions, and create designs that meet their needs. Ultimately, my desire is to create experiences that are not simply enjoyable and intuitive, but also create meaning and connection in people's lives. Our world is vastly complicated. I want to bring us all closer together, in common causes, to do great things.
My Role
I am a User Experience (UX) Design student at Lambda School in the Seattle area.UX refers to the user experience, which focuses on how something works and how people interact with it.
Designers also research targeted users to develop a clear understanding of their needs, define interaction models, design wireframes, build prototypes and work on brand color. And they conduct user testing and review metrics and focus-group reactions so they’re able to make the necessary tweaks to enhance the product.
The ability to solve problems as well as empathize with the user to understand what he needs is also important. “A mediocre UX designer will think about how the user acts,” says Cogswell. “An adequate UX designer will focus on how the user thinks. But a truly great UX designer will focus on how the user feels.”
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